At Mind7 Consulting, our mission consists in supporting our clients to understand and act.
Our solutions improve and perpetuate clients’ performance in 3 areas:
our business areas
Mind7 Consulting facilitates beforehand its clients’ reflection (opportunities study, framing, choose a solution) and put solutions in place which offer to its clients ways to capture and correlate information in order to process efficiently information and increase operational team.
Utilization of information allows to centralize and analyze available and relevant data about a topic to obtain a 360° view.
Real-time processing spots and correlates events, in order to trigger actions and isolates situations which require assistance.
Mind7 Consulting selects an agile project management by defining and piloting various sprint (Delivery of several features).
A sprint consists in realizing stages which implies to realize technical tasks, document sourcing, and/or design. On the other hand, workshop stages are aimed at: understanding needs and available sources, designing solutions and giving visibility on realization progress.
This methodology use improves interaction, transparency and reactivity between our mindsetters’ consultants and operational team of our clients.
Step 1: Titling
Defining clients’ needs
Validating that tool matches needs
Step 2: Framing (define sprints)
Establishing expected features
Identifying user cases and data sources
Defining expected results
Formalizing indicators, dashboard and backlog
Step 3: Implementing (sprints'management)
Design 1: realization and delivery (production?)
Design 2: realization and delivery (production?)
Design 3: realization and delivery (production?)
Step 4: Closing
Lean 6 sigma is a quality methodology which uses lean concepts (the 7 waste, simplifying and thinning processes, reduce the none value proposition, etc.) with statistic approaches of 6 Sigma (Process ability, standard deviation, CTQ, VOC/VOB, etc.).
The combination of these two major quality approaches makes possible to have all the improvement tools whether it is to improve globally an activity (reduction in average performance) or risk measurement about a process (reduction of dispersion).
A lean 6 sigma approach aims to lead to an enhancement of activity through a team. That is why, this methodology highlights collective intelligence and operational feedbacks. As a result, structured approach called “DMAIC“ includes the following stages:
D for Define
The first step consists in defining how to clarify and precise the perimeter of the improvement site.
That is why a project team must be chosen by a managerial sponsor.
This team will put in context (and approve), define issue, and hypothesis (the cause of the issue?)
Moreover, improvement goals are defined, and also the planning (Sort if possible and if possible on a few weeks).
M for Measure
Once the issue is targeted, a measure stage starts.
The goal of this stage is to measure quantitatively factors which influence performance of process.
A for Analyze
The following stage consist in analysing data and make it meaningful.
Statistical analysis allows to correlate data in order to ascertain the most influent factors.
As a result, a statistical model of activity can be established, which ascertain observed results depending on inputs factors.
From this moment, a provisional approach can be set-up, but before it, the analysis phase allows to “factualize”, in other words to establish the “truth” which haven’t been obvious for the team but point out by the data collection.
I for Improve
Innovation becomes impossible, in other words imagine new ways of organizing task and conducting activity.
As a result, team can suggest improvement actions which will be more efficient depending on observation and statistical model.
Suggesting, putting into place, and testing idea in the field is important during this stage.
C for Control
Finally, the last stage, “control”, will notice and validate that actions were successful.
So, “control” will approve team conclusions by confirming the improvement of the situation.
Actions might extend or become widespread.
Process are often efficient, shared, and well-documented, but they must be also proof of activities.
Organizations implement and control organizational process.
But how, within a changing environment which need to be constantly adaptable, these process can guarantee performance over time?
The quality approaches of Mind7 Consulting facilitate optimization of process and make sure that these approaches are effective and efficient. Its aim to reduce dysfonctions and adapt gradually process (continuous improvement) or re-evaluate (breakthrough improvement).
Mind7 Consulting combines those methodologies and concepts with innovative solutions from its software publisher. So, process can be improved and equipped thanks to a method close to the PDCA (Plan, Do, Check, Act).
According to client’s context and legacy situation, it is one portion of the “wheel” or another that will be implemented.
One of the use case that has often been addressed by Mind7 Consulting is the real-time process control, or business operations monitoring.
It consists in providing to operational team a real-time dashboards which indicates organization’s’ health and performance. A global end-to-end and continuous vision of the process allow teams to benefit of issues detection as soon as possible and prevent incidents.
These non-intrusive solutions collect data from the Information Systems wherever it is. Captured information is analyzed and handled, thanks to business rules, in order to assess risk and performance.
Real-time process control brings proactivity and visibility in the execution of daily operations. Time-to-detect and to react are drastically improved, processes are more performant, risk is reduced.
take advantage of information
One of the major lesson from improvement methods is the importance of collecting and understanding real information from field experience, before defining an action plan.
The critical nature of data is the heart of improvement approaches: it is the core source of performance.
Organizations and in particular operational teams, are facing unprecedented volumes of information. Between their own information, procedures and tools and also the one coming from other entities, clients or suppliers, it is sometimes difficult not to get “lost” and even more complex to build a global and transversal vision of a topic.
How then is it possible to share, exploit and valorize the available information ?
Mind7 Consulting identifies, for its clients, those data and information that are truly useful, as well as the relative use cases in order to define precisely the value of each data and the way to fully benefit from it.
To take advantage of available information, it is required to capture and categorize information and provide for operational teams : simple and efficient tools in order to find, explore and analyze data.
Mind7 Consulting solutions permit to index and analyze information and documents coming from heterogeneous sources.
Users car find and use collected data exactly like search engines do on the internet.
Then, teams can access in a intuitive and unified manner to available, sorted and categorized information. As a result, it becomes possible to navigate through the captured “data”.
In addition to search functionalities, intelligence information allows also to use documents’ content even when unstructured. The body of a document becomes a source of information that can be provided to end-user thanks to several dashboards (analysis, view historics, traceable, etc.).
Available data inside and outside of an organization become accessible, clear and manageable. All of it instantaneously and over huge volumes of data.
Several organizations have tools and applications software for managing and following tracking activities, however at the digital revolution data flows exponentially increase. Consequently, information systems must give to operational teams the ability to accelerate their activities.
speed and agility
Today’s applications software and systems must be real-time oriented. In addition, they must allow to know what is going on at anytime and to look after continuously processes; but also and in particular support operational team to accelerate their activities and give the best clients’ service.
Beside, applications software must be available, upgradeable, and extensible in order to face tomorrow challenges and include itself over time into operational context of our clients.
Mind7 Consulting setups solutions which take advantage of real-time such as: detecting dysfunction, treat and direct events, and integration of real-time notion into applications software (allowing users to increase their level of services and agility, including clients’ interaction).